Residents urged to be on their guard against homes repair conmen

Residents across North Staffordshire are being warned about a potential scam involving conmen posing as housing officials. 

It follows reports of a vulnerable old person who was approached by someone posing as a member of staff from Revival Home Improvement Agency. 

The resident received a photocopied version of an out-dated leaflet advertising the handyman and home repair management services available through Revival to residents in Stoke-on-Trent, Newcastle-under-Lyme and the Staffordshire Moorlands. (note: The Handyperson service is only available in Stoke-on-Trent). 

They were then asked to meet the bogus official outside Revival’s former office at Victoria Chambers, Stoke. 

An attempt was made to agree a payment for potential work on the persons home. 

Revival is part of the Staffordshire Housing Group and now has an office at the housing organisation’s headquarters at 308 London Road, Stoke. 

Martin Peake of Revival said: “It was a poor standard photocopy and fortunately the resident was wary of the approach and informed us about what had happened. 

All our staff carry identity badges at all times, and never visit anyone’s home without prior agreement. 

But it is clear that there is someone who is trying to approach residents using false credential s and we want to warn people to be on their guard. 

If anyone is approached they can contact the Revival office by telephoning 01782 749202.” 


For media enquiries contact Sandra Barber at Staffordshire Housing Association on 01782 744533.  

Notes to Editors: 

Revival Home Improvement Agency provides a range of home improvement services to older and vulnerable home owners. It aims to keep people warm, safe and secure in well-maintained properties which support their health and lifestyle needs. Revival is part of the Staffordshire Housing Group.

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